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" you guys have given me a nearly perfect year of service, and I think I only experienced one issue the whole year (which I think ended up Microsoft’s fault!) "
" thanks for the help, custom (1) backbone is great. Notice a big differ already. and i must agree its pretty damn close if not better for some people (vs. Level3 or InterNAP). "
" I will order three servers as well in 2-3 hour later. They are simply very good! "
" This may sound strange. But about a half-year ago, I canceled my account with Sentris...and I went to another provider...1&1. To say the least, I've hated their service. And I missed Sentris xD But 1&1 locked me into a 2-year contract...Their tech support sure won't help me, so I decided to contactyou guys, as awkward as it is ): If I ever can, I'll run back to you... "
New VPS-L1
For a limited time, on VPS, you can now get a VPS-L1 plan with 50GB Space and 900MB of RAM for only $29.95/mo. Centos 5 only. It also comes with Instant Setup (Paypal or Google Checkout payment only).

more info... Order Now

New Basic VPS
For a limited time, on VPS, you can now get a Basic plan with 25GB Space and 450MB of RAM for only $24.95/mo. It comes with Free Windows 2003 Ent. You have the option to get it with or without SP2. It also comes with Instant Setup (Paypal or Google Checkout payment only).

more info... Order Now


Customer Care
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Use this if you'd like to change your account info or pay any unpaid invoices. (Only for new signups after May 7, 2005). Older accounts, please contact us.
Go to Members Area

FAQs Visit our full online FAQs to answer many of your questions.
Go to Sentris' FAQs
Forums Talk with other Sentris' Users to solve problems associated with your account...Go to Forums
Network Status Here you can find info about any downtimes/problems with our network.
Click here to see our Network Status
Network Tools Traceroute - If you can not access your account, traceroute can help you figure out on where the problem might be .
Ping - If no firewall, you can ping to see if your server is up or not.
Others - From DNS to Spam to Whois Lookup. DNS Lookup can tell you if there's a dns issue or the domain registration itself is expired.
Helpful Links
  1. DirectAdmin
  2. cPanel/WHM User Manual
  3. cPanel/WHM Tips/Tutorials
  4. cPanel/WHM Forum
  5. Windows Support Forum
  6. Windows Security Guide
  7. MySQL Docs
  8. Acceptable Use Policy / AUP
  9. Service Level Agreement / SLA
  10. Tutorials (coming soon)
Email Yahoo! Mail This email service has a Spam filter which blocks all incoming messages that are not in your address book. If you have not received a response from us, check your "BULK" folder. For best results add supportamerica at sentris.com and billingamerica at sentris.com to your address book or provide a different return email address.

For Reboot, Free Addons, Cancelation, etc. Always include your domain/login/server name and IP address.

Submit HelpDesk Ticket Here
 
Emergency Request Use this form for Emergency Request Only.
Between 12AM PDT to 6AM PDT M-F, 12AM PDT - 8AM PDT Sat-Sun Only. View Current Time
Click Here for Emergency Form
 
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